Providing Personalized Employee Assistance Programs

We are committed to providing your organization and your employees with the highest quality employee support solution available in the marketplace.

Clinical Services

The primary counseling model that we use is called short-term solution-focused counseling. This involves a move away from the analysis of problems to the discovery of solutions that are already at work in an individual’s life. The therapy concentrates on helping individuals identify the skills, strengths, and resources that are already present and moves them towards a solution.

Work-Life Services

We understand that employees’ issues do not always fall into neat categories of service, nor do problems generally present in isolation. As such, we train our staff to listen beyond the presenting issue to identify all possible related factors and to apply appropriate resources to each.

EAP & Work-Life Website

Our state-of-the-art website features an extremely comprehensive level of resource articles, assessments, audio, and video files covering emotional well-being, health and wellness, and workplace issues as well as child care, elder care, adoption, and education.


What Clients Say

Frequently Asked Questions

Our highest priority is the mental fitness and welfare of our client’s employees through an
exceptional Employee Assistance Program (EAP). Our customer service is extremely prompt, and follow-up is exceptional. We pride ourselves in giving our client’s employees a more employee centric experience, thereby allowing for greater stability and mental fitness of employees long-term.

We find that a high-quality EAP will raise morale, increase overall job satisfaction, provide
great stress management and financial stability capacity (to name a few benefits) for our client’s
employees. This type of high-quality program increases overall productivity and growth for the enterprise.

As a value-added benefit, EAP’s can aid employee retention through workplace engagement, and increased employee happiness. EAP’s can serve a vital role in reducing company costs. Troubled employees take more sick days, miss more work hours, and typically have more health insurance claims. EAP programs support healthy lifestyle choices and early detection and treatment opportunities.

EAP services are pre-paid by the employer so that employees and their family can get free, immediate, in the moment support with things like mental health counseling, work/life counseling and resources, legal/financial resources and more. These services are offered by in-person, by phone, by video and via text with professionals that are experts in the area you need help with.

Yes. At the point when a representative looks for EAP benefits willfully, the entirety of the worker’s data, including if the person in question reached the EAP, is classified and can’t be delivered without informed consent. On account of guided references, data unveiled by the worker is kept classified. What about due diligence for self-harm and harm of others?

Short-Term Mental Health Counseling

Helps manage stress, anxiety, and depression, resolve conflict, improve relationships, overcome substance abuse, and address any personal issues.

Life Coaching

Reach personal and professional goals, manage life transitions, overcome obstacles, strengthen relationships, and build balance.

Financial Consultation

Build financial wellness related to budgeting, buying a home, paying off debt, managing taxes, preventing identity theft, and saving for retirement or tuition.

Legal Consultation

Get consultation on personal legal matters including estate planning, wills, real estate, bankruptcy, divorce, custody, and more. Includes one, 30-minute in-office or telephonic consultation with a local attorney and a 25% discount for continued services.

Work-Life Resources and Referrals

Obtain information and referrals when seeking childcare, adoption, special needs support, eldercare, housing, transportation, education, and pet care.

Personal Assistant

Save time with referrals for travel and entertainment, seeking professional services, cleaning services, home food delivery, and managing everyday tasks.

Medical Advocacy

Get help navigating insurance, obtaining doctor referrals, securing medical equipment or transportation, and planning for transitional care and discharge.

Member Portal and App

These digital tools enable you to access your benefits 24/7/365 with online requests and live chat options. They also provide easy access to thousands of articles, webinars, podcasts, marketplace discounts, and tools covering total well-being.

  • Bullying
  • Grief/Loss
  • Learning Disabilities
  • Gambling
  • Adjustment Disorders
  • Alcoholism
  • Codependency
  • HIV/AIDS issues
  • Life Transitions
  • Gay/Lesbian
  • Adolescence
  • Anger Management
  • Abuse
  • Identity Disorder
  • Men’s Issues
  • Gender Identity
  • Adoption
  • Anxiety Disorders
  • Impulse Behavior Disorder
  • Mood Disorders
  • Geriatric Issues
  • Aging
  • Autism
  • Addiction
  • OCD (Obsessive Compulsive Disorder)
  • Bipolar Disorder
  • Personal Growth
  • Body Image
  • Personality Disorders
  • Borderline Personality
  • Phobias
  • Career Counseling
  • Post-Traumatic Stress Disorder (PTSD)
  • Child Abuse
  • Psychosomatic Illnesses
  • Child Custody
  • Relationship/Intimacy
  • Childhood Trauma
  • Schizophrenia
  • Child of Alcoholism
  • Self-Esteem
  • Children’s Issues
  • Sexual Abuse
  • Chronic Illness
  • Rape/Incest
  • CISD
  • Sexual Compulsivity
  • Coaching Executive
  • Spiritual Counseling
  • Disability
  • Sexual Disorders
  • Couples/Marital
  • Trauma from Abuse
  • Coaching Life
  • Stress Management
  • Discrimination
  • Sexuality
  • Cross Culture
  • Veteran’s Issues
  • Cognitive Disorder
  • Substance Abuse
  • Dissociative Disorder
  • Sleep Disorders
  • Depression
  • Women’s Issues
  • Coming Out
  • Tourette’s Syndrome
  • Divorce
  • Smoking Cessation
  • Developmental Disorders
  • Work Issues
  • Conditional Disorders
  • Trauma

We provide both clinical and management consultation in addition to counseling and training. These services are included within the Per Employee Per Month (PEPM) pricing, virtually. These services are also available live and on-site at an additional cost. Managers and supervisors may call upon the EAP Account Managers or counselors for advice and assistance in handling and/or referring an employee that they have identified as having problems of a personal nature. Additionally, our EAP provides management consultation services to management and/or Human Resources should there be a need for a Mandatory Supervisory Referral of an employee due to performance or behavior problems in the workplace. This administrative referral process is discussed and reviewed during our initial Supervisor Training sessions.

Managers frequently deal with employee problems. Once a supervisor identifies an individual who is having job performance problems that may relate to personal concerns the supervisor may call upon an EAP counselor for advice and assistance in handling and/or referring the employee. Management Consultation Services are available by phone or on-site.

Web services specific to supervisors are available for your management team. This manager-specific service offers valuable tools for supervisors under the “Working” tab selection of our unique state-of-the-art web service. Included under each topic selection are articles, tips, resource links, assessments, trainings, and skill building exercises.

We will ensure that all supervisors have appropriate training available [in the benefits offered with the EAP] through live Webcasts. This training is designed to achieve the following objectives:

● Describe the comprehensive services offered by the EAP.
● Provide supervisors, managers, and human resource staff with the information and tools they need to encourage employee use of the EAP and to make supervisory referrals to the EAP when needed.
● Identify the behaviors that warrant a referral to the EAP, including, but not limited to, signs of substance abuse and changes in performance or attendance.
● De-stigmatize counseling and help supervisors understand its value in addressing everyday concerns that impact work performance.
● Emphasize the simple and confidential process for accessing care, so that supervisors feel comfortable using and referring employees to the program.

We encourage our client organizations to schedule supervisory training sessions at least once each year. We believe understanding and promotion of the EAP increases utilization, which is necessary for the success of the program.

In addition, we provide a bevy of virtual and/or online services for the employer, supervisors, and leadership team that includes:

● Dedicated Account Manager
● Program Implementation
● Orientation and Training
● Program Promotion
● Utilization Reporting
● Leadership Toolkit
● Extensive Training Catalog
● Wellness Solutions
● Organizational Development
● Crisis Management
● Concierge Benefits